The good news is that you can avoid court and arbitrate almost ANY CONSUMER AGREEMENT MATTER!
The American Arbitration Association (AAA) defines a consumer agreement as an agreement between an individual consumer and a business where the business has a standardized, systematic application of arbitration clauses with customers and where the terms and conditions of the purchase of standardized, consumable goods or services are non-negotiable or primarily non-negotiable in most or all of its terms, conditions, features, or choices. The product or service must be for personal or household use. Examples of contracts that typically meet the criteria for application of these Rules, if the contract is for personal or household goods or services and has an arbitration provision, include, but are not limited to the following:
• Credit card agreements• Telecommunications (cell phone, ISP, cable TV) agreements• Leases (residential, automobile)• Automobile and manufactured home purchase contracts• Finance agreements (car loans, mortgages, bank accounts)• Home inspection contracts• Pest control services• Moving and storage contracts• Warranties (home, automobile, product)• Legal funding• Health and fitness club membership agreements• Travel services• Insurance policies• Private school enrollment agreements
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